Frequently Asked Questions

This section of the website provides a variety of answers to questions about satellite-based communications products, services and all things Cinetcomm.
 
If you don’t see what you seek here, simply ask using the Contact Form and we’ll get back to you with an answer or information right away.
 
What is VSAT? – Very Small Aperture Terminals, known as VSAT, is a two-way satellite system, typically using Ku- or C-band spectrum, used for a wide variety of applications at fixed locations or in motion, on land, water, and in the air.
 
Can Cinetcomm provide service on my existing VSAT equipment? – In nearly every case the answer is Yes! Cinetcomm provides VSAT services across a variety of network hubs, including iDirect, Comtech, Hughes and ViaSat. Should your operation have multiple styles of modem at different locations, that’s okay too. Cinetcomm VSAT Networks can support them across a common IP-centric architecture so they all work together.
 
What is “Enterprise Grade” Service? – It is a level of service that performs at guaranteed rates with features not available on satellite internet provider consumer networks. It also support the wide variety of applications that support business and agency operations in a secure, yet economical manner.